Responsibilities:
All tours are arranged and operated by Koinonia Travels
and Tours (KTT). (LLC.) KTT acts only as your agent in arranging
and sponsoring the various accommodations that are made
available, and assumes no responsibility nor liability in
connection with the services rendered by any vessel, carriage or
other conveyance, excursions, sightseeing events, restaurants,
hotels or motels or any other accommodation, event or equipment
used in the performance of the tour. KTT assumes no
responsibility for any delay, accident, failure or sickness
incurred while using any leased services.
KTT reserves the right to make changes in the itinerary or
tour arrangements at any time, due to emergency or otherwise
unknown situations. If KTT cancels a tour, it shall have no
responsibility to participants beyond the refund of the monies
paid to KTT by the participants. In case of events beyond our
control, including but not limited to strikes, lockouts,
revolts, wars, natural disasters, fires, closures of airports or
hotels, or technical problems of transport, which force us to
cancel the tour you have booked, you will be entitled to a full
refund minus reasonable expenses for services performed. In any
of the above cases, KTT shall not be under any other obligation
of liability to participants. We reserve the right to accept or
decline any person as a member of any tour at anytime.
Group Courtesies:
Group travel can be a wonderful alternative to individual
travel. It offers tremendous savings and many opportunities to
create lasting friendships and memories. Group travel is
different than individual travel and it takes cooperation from
everyone in the group to make a great tour. We ask everyone to
be kind and courteous and keep on schedule. Our goal is to help
you have some free time on every tour so you can enjoy some of
the benefits of being independent. We have designed a set of
“Rules for the Road” that we ask everyone to follow in order to
assure an enjoyable trip for all travelers. While traveling, we
ask that you listen carefully to the escort and driver for daily
instructions. They have your best interest in mind at all times.
Flexibility is a key to a more enjoyable tour. We ask that
everyone be able to keep up with the group. We reserve the right
to refuse or discharge anyone we feel would be disruptive to the
trip or harmful to themselves or others. Absolutely no smoking,
tobacco products, alcoholic beverages, or profanity while
traveling on the motor coach or other group activity. Special
Request: Please share any special request that you have when
making your reservation. We will do anything within our power to
honor the request but it will not be guaranteed. We work with
independent contractors and vendors. Some request are not
honored at every establishment that we patronize. Be aware that
arrival times, departure times, breaks times and meal times can
change. Always check with our office and your tour escort to
verify the times in order to avoid possible conflicts.
Tour Cost Includes:
A trip with KTT includes all transportation, hotel or
motel accommodations, tours, local guides, entry and admission
fees, tour director, all sightseeing, bellmen and dining room
tips for meals included in the itinerary, and porterage for one
large suitcase per person. Prices are based on double occupancy.
All tour prices are based on rates known at the time of printing
and expected to be in effect at the time of departure. They are
subject to increase without notice, if such rates change prior
to departure. KTT reserves the right to pass on unforeseen
additional charges.
Tour Cost Does Not Include:
Meals and tips other than those specified in the
itinerary, maids, waitresses, valet and laundry service, phone
calls, room service, alcoholic beverages and items of personal
nature. Gratuities for cruises, local guides and Tour Director
and Driver are not included. Any gratuities are strictly
voluntary and should be done on an individual basis, not as a
group. We recommend you tip your driver and escort separately.
This also applies to any step on guides. The rule of thumb is $2
per day. The amount is totally up to the individual traveler and
should be based on the performance and the spirit in which they
served.
Reservations:
How far in advance do I need to make a reservation? We
suggest that reservations be made as soon as your vacation
schedule is known. Many people wait too long and are
disappointed that the date they want has been sold out. Most
festival tours have only limited departures and are sold out
long in advance. We feel that you do yourself and KTT an
immense favor by making your reservations as soon as possible.
How do I make a reservation? 1) Select the KTT
tour of your choice and the date that is most convenient for
you. 2) Call our local number or our Toll-Free number and confirm your
reservation. 3) Complete the reservation form available on-line
or we can mail or fax you one. Mail competed reservation form
along with your deposit check, made payable to KTT, within 10
days of making your reservation. Your seat will be confirmed and
guaranteed once we receive your deposit and reservation form.
Phone reservations will be held for 10 days.
Required Deposits – Final Payments:
Deposits are due within 10 days after making your
reservation. Separate checks should be sent for each tour
booked. Please DO NOT send cash in the mail.
Day trips and tours less than $150………..Full Payment
Tours priced from $150-$999…………….$250 Deposit
Tours priced over $1000………………….$500 Deposit
Final payment for all motor coach tours is due no later
than 30 days prior to departure. Please mark your calendar with
the due date. Balance/final payment is due within five days of
receipt of itinerary and balance statement.
International Tours require a $650 Deposit and final payment
is due 75-90 days prior to departure.
Deposits and final payment for all tours that involve air
travel may change due to airline policies. Final payment on all
tours that involve air travel are due 45 days from departure
unless otherwise notified.
Cruises require final payment 45-90 days prior to departure.
Please be aware that each Cruise Line’s cancellation polices,
deposit refunds and cancellation guidelines vary and we must
follow each one’s policies.
Roommates:
Each person making a reservation is responsible for
finding their own roommate. When confirming your reservation for
a tour, you should inform us if you have a roommate. KTT’s
policy does not permit adults of the opposite sex, who are not
married or related, to room together on a tour. Persons making a
reservation without a designated roommate will be billed at the
single rate. If either you or KTT finds an acceptable person to
share room costs, the cost of the tour will be reduced to the
double rate and monies, if due, will be refunded to you. If a
single room is assigned because your roommate cancels (even at
the last moment or while on tour), we must, of necessity, charge
you the additional cost since the hotels make no allowances. If
you prefer to have the privacy of your own room, you may do so
for an additional charge as noted in our single price. The
single rate applies to rooms only and does not include two seats
on the motor coach.
Room Classifications:
Single-One Person-One Bed, Double-Two People-Two Beds,
Triple-Three people-Two Beds
Quadruple-Four People-Two Beds
Luggage / Baggage:
How much luggage may I bring? For your convenience and to
expedite movement, each tour participant is allowed one (1) large suitcase, not to exceed 22x10x30 in size and not to
exceed 50 lbs. in weight. Due to limited luggage storage space,
the driver may refuse to accept any luggage that exceeds the
specified size or weight limitations. Your large piece of
luggage will be taken care of for you. It will be taken to your
room each evening and picked up each morning. In addition, an
overnight case or similar small bag, that you handle or carry-on
yourself, is allowed. This carry-on piece of luggage must be
able to be stored in the overhead compartment or fit under your
seat, and remain in your possession while traveling. Due to
limited space, absolutely no hanging bags can be accepted.
Although every precaution will be taken to protect your
belongings, KTT cannot accept responsibility for loss or damage
to baggage or belongings. We strongly encourage you to insure
your baggage before leaving home. Please do not carry any
firearms or mace onto a KTT motor coach tour.
Airline baggage: Each airline has their own specific
guidelines for luggage. Please check with the airline or visit
our link for complete information. Many airlines are now
charging for baggage and excess weight fees. These fees and any
additional charges are not included in your tour cost and
becomes the traveler’s responsibility.
Clothing:
How should I dress? We suggest that you travel as light as
possible. Casual attire in wash and wear fabrics travel best.
Slacks are very acceptable for ladies and sport shirts for
gentlemen. Dress-up clothes are necessary only for shows or
specific occasions listed in the itinerary. Easy walking shoes
are a must and don’t forget your umbrella or raincoat in case of
showers. You should always take a sweater or jacket to use in
the motor coach. Please visit our section on packing tips and
suggestions.
Medicines:
If you are taking prescription drugs, be sure to take
enough to last the duration of the tour. Sometimes it is very
difficult to get a prescription refilled while enroute. We
highly recommend that you carry all medications in your purse,
pocket, or in your personal carry-on, not in your suitcase. It
would be wise to have in your possession a list of all
medications you are currently taking in case of an emergency.
The coaches are not equipped to store medicates that need
refrigeration.
Physical Disabilities:
Any disability requiring special attention or treatment or
hotel accommodations should be reported to KTT when the
reservation is made. We will request but cannot guarantee a
handicapped room. Some of our tours include attractions at high
elevations, please consult your physician about possible health
effects. We must know in advance if you have a disability that
prevents your independence. You must be accompanied by a travel
companion that will assume full responsibility for your care and
mobility.
Deluxe Motor Coaches:
KTT uses only the most modern deluxe motor coaches
available. They are climate-controlled, have comfortable
reclining seats, foot rests, overhead storage racks, restrooms,
public address systems, and large viewing windows. All coaches
have drinking water available as needed and all of our motor
coaches have video systems for your added tour pleasure. We try
at all times to take the most popular and scenic routes so that
travel itself becomes an enjoyable part of your vacation. There
is never any straight or overnight traveling.
Seat Rotations:
In order that everyone can enjoy a variety of views and
have exposure to meeting other people on the tours, we rotate
seats daily in clockwise direction on all multiple day trips.
One of the front seats is reserved for the Tour Director and
will not rotate. In order not to show partiality among
passengers, there can be no exceptions to our seating plan.
Comprehensive Itineraries:
KTT researches and plans each itinerary to include the “must
see” sights of a given area as well as the little known,
off-the-beaten path places that become the most memorable part
of your experience. We try to insure that your have an exciting,
fun, educational, and the most comprehensive and enjoyable
travel experience you’ve ever had! KTT reserves the right to
change or modify the itinerary in order to provide a smooth
operation and insure a successful tour. Should an event become
unavailable during the year, we will substitute one of equal or
better values. Occasionally an attraction will be changed for
the sole purpose of improving the tour.
Fully Escorted:
KTT employs a trained professional Tour Director to stay
with you throughout your tour. He/she will handle all the
details that make for worry-free traveling every day. Your Tour
Director will point our points of interest, keep you informed on
the history of each area, share in a joke, a song, or a game and
make your ride on board the coach a pleasant experience.
Devotion / Inspiration:
We begin each morning of our tour with a prayer. Whenever
we are unable to attend church on a Sunday, the Tour Director
will conduct a short, non-denominational devotion on board the
coach while in transit.
Proof of Citizenship:
Photo ID is necessary on any trip. We suggest you get a
valid passport if you plan to do a lot of traveling. Passports
are needed for all travel outside the United States. Contact the
Post Office or go online to